Your safety is our priority. Follow these guidelines to have a positive and secure experience on London Live.
Protect Your Personal Information
Never share sensitive personal details such as your home address, workplace, financial information, or daily routines. Use the platform's messaging system initially rather than sharing personal phone numbers or social media profiles until you feel comfortable and have established trust.
Video Chat Safely
Always video chat in a well-lit, public space when meeting someone new for the first time. Ensure your background doesn't reveal personal information. Trust your instincts - if something feels off, end the conversation and report the user.
Meeting In Person
If you decide to meet in person, always choose a public location like a café or restaurant. Inform a friend or family member about your plans, including who you're meeting and where. Share your location with someone you trust, and avoid isolated places for first meetings.
Red Flags to Watch For
Reporting & Blocking
Use the Report feature immediately if someone makes you uncomfortable or violates our guidelines. You can block users at any time to prevent further contact. Our moderation team reviews all reports within 24 hours and takes appropriate action, including permanent bans when necessary.
If you feel unsafe or believe someone is in danger, contact emergency services immediately by calling 999. For non-urgent safety concerns, our support team is available 24/7 at [email protected]
Contact Support